Reviews

What Our Clients Say About Us

Checkout the good things people say about our water purifier.

Purehan #1 Water Purifier
Excellent
5.0
Based on 178 reviews
YQ Tan
YQ Tan
We were looking for a water dispenser for our new house to have easy access to hot and cold drinkable water. After testing a few brands in Singapore, we visited several showrooms, including Purehan. Sylvia, one of their staff members, was friendly and explained the product features well.After some comparison and research, we decided to go with Purehan because the price seemed reasonable. The installation was smooth and took about an hour. The technician even drilled holes to conceal the water pipes under the table, as we requested.Overall, we're quite satisfied with the service and hope this turns out to be a great purchase!
Weixiang Koh
Weixiang Koh
Good service from sales to installation. Happy with the purchase. Elaine is extremely helpful with the entire process!
Zheng Wen Lua
Zheng Wen Lua
I explored several water purifier brands and eventually chose Purehan due to its price and its association as the sister company of Wells. I am very satisfied with the customer service; the salesperson, Elaine, has been incredibly helpful, patient and responsive in answering all my queries about the water purifier. This made the purchase smooth and pleasant. 🙂
YSL
YSL
Was looking for a tankless water dispenser to replace my faulty one (another brand) when I came across Purehan. I contacted them via WhatsApp to ask about old machine trade-in program and was promptly served by Elaine.Elaine is very knowledgeable about her products and tirelessly answered all my queries. I especially appreciated her for providing me guidance on choosing the type of filter (purified or alkaline) for my machine based on the profile of the users. A date was quickly set for the installation and Whatsapp reminders were sent before installation.On day of installation, Ah Wen (installer) came punctually and completed the installation within 15-20 mins.All in all, I am pleased with my purchase!
Sock Khim Yeo
Sock Khim Yeo
Elaine is a good sales person who’s friendly and knowledgeable. Builds good rapport with customers. The installation man who did the installation is able to provide advice too. Thank you for the great service.
David Loh
David Loh
Needed a new water dispenser urgently and found Purehan. Was attended to by Elaine on WhatsApp and she readily answered all our questions. Next step was to head over to their showroom and we were served by Elaine as wel. We decided to buy not only because of the product but also due to the good service and professionalism from Elaine. She did not pressure us but guided us through the whole process. After our purchase she gave us some welcome gifts. The whole process from inquiry to purchase to installation took less than a week. Would highly recommend Purehan and Elaine.
lee jun wei
lee jun wei
Good quality water dispenser with very easy interface. Our sales person, Elaine was very helpful and friendly. She is also very knowledgable and patiently explained to us the various features of the dispenser. Highly recommend to people looking for am affordable and high quality dispenser.
Tan Pei Sun
Tan Pei Sun
Elaine的service非常好,有问必答 很用心帮我解决问题。谢谢🙏🏻
Travis Tan
Travis Tan
I recently purchased the Purehan water dispenser and I couldn't be happier with my decision. Not only does the dispenser provide crisp, refreshing water at just the right temperature, but the sleek design also complements my kitchen perfectly.👏🏻👍🏻🤝🏻Throughout the purchasing process, Sylvia's professionalism and dedication to customer satisfaction were evident. She went above and beyond to ensure that I was completely satisfied with my purchase, even offering helpful tips on maintenance and usage good
Daniel Chung
Daniel Chung
Initially, we were undecided on the brand of water dispenser to purchase. There are way too many other brands available to choose from. Super spoilt by choices available. However, we chanced upon Purehan at Ubi Avenue 4. Elaine greeted us as soon as we step foot into their showroom. She also meticulously recommended the products and technical specifications to us. She is very well-versed with their own products and also some comparative specs from other brands as well. No hard pushy sales tactics. She also helped addressed our concerns about the installation process, which we met with some hiccups from another brand, whereby their salespersons cannot address for us at all. Working together with our Reno ID, eventually, we decided to go with Elaine and purchase the dispenser through her. Well done, Elaine and team. Today's installation was smooth and easy. You guys extremely well. Highly recommend anyone whom is getting a water dispenser to look for Elaine. - From a very satisfied customer.
Catherine Chong
Catherine Chong
I surveyed a few water filtration brands and finally decided with Purehan. Great customer service from Sylvia. I have been using the water filter for 2 weeks +. Love the product. Water flow is strong unlike some other brands. I also like the way that Purehan ensures customers always get the latest filter unit when it's time to change. The guy who came for installation was also super friendly, ensuring everything was wired properly.
Emma
Emma
Chanced upon purehan showroom while I was there for a different matter. Was pleasantly surprised by the good deals offered by purehan as well as the sales personnel Sylvia who was very patient in going through the water dispensers with us. The whole installation process at both me and my parents’ place was seamless and the technicians who came to our places to install the dispensers were also professional and skillful! Thanks for the wonderful experience!
js_loader